What Could Potentially Void My HVAC Warranty?

AC Maintenance in O'Fallon, MO

An HVAC warranty is coverage from a manufacturer that provides financial and labor assistance for repairs and replacements. Since manufacturers can’t always guarantee that a unit’s parts are working properly, the warranty addresses specific problems that can occur and what coverage is included. The details of warranties can vary from one manufacturer to another, so it’s a good idea to familiarize yourself with your O’Fallon, MO home’s HVAC system’s warranty coverage.

Things That Can Void Your HVAC Warranty

There are certain things you can do that will void your HVAC warranty.

1. Failure to Properly Maintain Your HVAC System

Routine maintenance is essential for the proper function of your HVAC unit. An HVAC technician will inspect the unit and ensure the components are working properly. The technician will also clean the unit to improve its efficiency.

If your HVAC system malfunctions, you may have to prove that you have kept up with the maintenance of the following components:

  • Boiler
  • Air conditioner
  • Heat pump
  • Furnace

2. DIY Repairs

Each brand of HVAC system comes with a set of guidelines for maintenance and repairs. HVAC technicians have the skills and extensive training to repair various types of HVAC systems. Attempting to make HVAC repairs yourself can damage the unit and void the warranty.

3. Unit Damage

The purpose of a warranty is to cover the repairs when the unit malfunctions. If you cause damage to the HVAC unit, whether it’s an accident or not and whether the damage is minor or significant, the warranty is void.

4. Using Generic Parts

Different HVAC system brands require different parts, so you shouldn’t interchange any of the unit’s parts or components. Although using interchangeable parts is less expensive, these parts could damage the unit. These generic parts may or may not fix the unit, which can cause a variety of other problems.

5. Incorrect Installation

Incorrect installation of an HVAC unit will likely result in system malfunction. To prevent voiding the warranty, make sure an HVAC technician installs your HVAC system, such as our team at Hoff Heating & AC. We’ll make sure your HVAC system is installed correctly and give you peace of mind that you have valid warranty coverage in place.

6. Neglecting to Register With the Manufacturer

HVAC repairs can be costly, and without the warranty, you may have to pay for the repairs. To utilize coverage for your HVAC unit, it may need to be registered with the manufacturer. You are responsible for enrolling your HVAC system once an HVAC technician installs it. In most instances, there is a specific timeframe for you to register your system. You will be given information regarding registering your equipment when it’s first installed.

7. Keeping Poor Records

Keeping proper documentation is essential for proving you’ve been keeping up with the maintenance of your HVAC unit. Having few records or no records at all makes it nearly impossible to verify that any defects were a result of the manufacturer. Without proper documentation, it will also be difficult to determine if the damage took place within the warranty period.

The bill of sale is an essential document to have in this situation because it verifies that you are the owner of the unit. Make sure you have digital and paper copies of each document.

8. Moving the Unit

Moving a furnace or a condenser from its original location can void your warranty for multiple reasons. Moving these units makes it difficult for the manufacturer to determine if the unit was properly installed in the new location, and there is no guarantee the components are installed in an area where they can function properly. If you need to move your HVAC system for a home remodel, contact the manufacturer first to learn about your options.

9. Using an HVAC System for Approved Purposes

Using an HVAC system for approved purposes means using the system in a way that was not intended. For example, suppose a commercial HVAC system is installed for residential use. In this scenario, your home’s components, such as the air ducts, won’t be able to handle the power of a commercial HVAC unit. You may experience damage to the various components of your HVAC system and your home.

If you strain your HVAC system to the point where the components of the system become inefficient and malfunction, you may void the warranty. An example is if a homeowner continuously runs the air conditioning during the winter or heat during the summer, putting unnecessary wear and tear on the HVAC system’s components.

What Does an HVAC Warranty Cover?

The two types of HVAC warranties are manufacturer’s warranty and installer’s warranty.

An HVAC warranty generally covers the following:

  • Defective materials (faulty wiring or components)
  • Workmanship defects (improper installation)
  • Parts and components
  • Labor costs and repairs (in specific situations)

However, an HVAC warranty does not cover the following:

  • Normal wear and tear
  • Damage from improper maintenance
  • Damage from accidents or natural disasters
  • Damage from unauthorized modifications or repairs
  • Repairs or replacements made by unauthorized technicians

Manufacturer’s vs. Installer’s Warranty

A manufacturer’s warranty covers your HVAC system and major components for a limited time. Your specific manufacturer’s warranty will disclose how long the warranty is valid. In general, these warranties last at least five years.

An installer’s warranty comes with the services an HVAC company performs, such as workmanship and the installation of HVAC units. The duration of this type of warranty can vary. However, it usually isn’t longer than a manufacturer’s warranty.

Limited vs. Extended Warranty

Limited warranties apply for units that are not registered or were registered recently, often within 60 days after an HVAC technician installs the unit. A limited warranty covers parts that malfunction due to manufacturer defects.

There is also a registered limited warranty. This type of warranty extends the term of the original warranty if you register your HVAC system within 60 days. A registered limited warranty covers the parts of an HVAC system that may fail due to manufacturer defects and excludes labor repair.

HVAC companies often provide extended warranties that cover different parts of the HVAC system if they fail due to manufacturer defects. Depending on the type of extended warranty you purchase, the warranty may also cover the repair costs.

How to Tell if an HVAC Unit Is Under Warranty

To determine if your HVAC unit is under warranty, submit the system’s serial number and model on the manufacturer’s website. If you have an outdoor unit, this information is on the cover plate. For furnaces, this information will be on the inner part of the unit. You can also contact the HVAC company that installed the unit for warranty information.

If you need to install an HVAC system or need repairs for your HVAC system, Hoff Heating & AC is here to help. We also specialize in indoor air quality, helping you maintain a comfortable and cozy home through whole-house dehumidifier, whole-house humidifiers, air filtration equipment, increased ventilation, and more. Contact us today to schedule an appointment.